Regarding Orders & Policies

SHIPPING POLICY - 
Beadazzled By Morgan ships orders every Monday, Wednesday, and Friday. 
The shipping date for custom orders can vary based on materials, quantity of bracelets, and special requests.
When processing times are delayed, I will post updates on TikTok and email/SMS as well.
*Holidays*
We strongly recommend that you purchase items 1-2 weeks before the holiday you need them by. During holidays, processing times will be extended to 3-7 business days while delivery will normally take 2-7 days (this is a rough estimate, we are not responsible for carrier delays). If you need us to rush your order and ship it within 1-3 business days, it will be a $30 fee. 
PRE ORDERS - 
Pre orders will take 1-4 weeks to ship, but please understand that this is merely a rough estimate as the time could be shorter or longer. We can guarantee that it will not take more than 8 weeks for pre orders to ship.
If you order pre order items along with in stock items, we have two options for you regarding shipping & delivery.
1. We can go ahead and ship your in stock items while we wait for your pre order items to become available, but you will have to pay an additional shipping fee for said pre order items. We will send you an invoice with the shipping fee, if it is not paid within 3 days then we will refund you 25% of the original pre order cost (not your entire order cost).
2. You can wait until pre order items are available and we will ship them with your in stock items. If this option is chosen, then you will only have to pay one shipping fee.
I will email you asking for your choice and wait for 7 days before canceling and refunding 50% of your entire order. To speed up the process, you can go ahead & email me (contact@beadazzledbymorgan.com) with your choice.
DELIVERIES:
All orders will be delivered via USPS, and they can take anywhere from 2-5 business days to deliver.
Orders over $50 will REQUIRE a signature for delivery. If you are not home to sign for your package, then USPS may attempt to deliver it again or leave a note on your door that states they're holding your package at your local post office. They will hold the package for 15 days before returning it to me, and a $5 re-shipping fee will be required for reshipment. This reshipment fee can be found on the "All Products" and "Add Ons" collection pages.
PLEASE NOTE that Beadazzled By Morgan is not responsible for carrier delays, lost and/or stolen packages, or items damaged during transit unless your package is covered with Route Package Protection, which can be purchased at checkout.
To start a case, please email us at contact@beadazzledbymorgan.com
RETURN, REFUND, AND CANCELLATION POLICY:
Beadazzled By Morgan does not allow refunds, returns/exchanges, or cancellations unless a mistake is made on behalf of the company (I.e. if items were not included in the package/the wrong product was sent) or if your order was lost, stolen, or damaged.
If your order is not covered with Route Package Protection, it will not be eligible for refunds or returns/exchanges in the events where your package is lost, stolen, or damaged. 
All damaged orders must be reported within 24 hours of when the package was marked delivered and sent back to us within 3 days for a refund or replacement. Extensions will not be allowed and you are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Shipping costs are not refundable under any circumstances.
Items sent back to us without contacting us first will not be accepted.
To start a case, please email us at contact@beadazzledbymorgan.com